High Impact HR

HR performance and business results

There is a direct correlation between HR performance and business results. The research by Deloitte shows that when HR operates with High-Impact model and practices, the business excels. Companies are more able to adapt to market changes, accelerate introduction of new products or services, operate efficiently, and win over their competition.

What the high performance HR is about

From business imperatives to HR Strategy

Business imperatives and insights about the workforce have to guide how HR operates. The HR organization is embedded within the business, advising and innovating along with business leaders. HR leaders are directly involved in day-to-day business operations and strategy-making. HR and business leaders need a new mindset that empowers the HR team to function as consultants, advisors, and change agents. The core HR projects, solutions and services must directly be linked to the business goal(s) that is being supported or leveraged.

HR Project Management

Execution is key. Even if the strategy is the correct one, if HR and the rest of the organization is not able to implement on the desired time, cost and scope, then the strategy was not useful at all. Having in place HR PMO practices and tools, will facilitate HR to define approach, resources, and risk management in order to assure execution of the strategy.

HR Operating Model

HR has a proper definition of the solutions portfolio and the services that are provided to the organization. The processes, methods, tools, and contact points are clearly identified by the rest of the organization. The roles like HR Business Partner, Centers of Expertise, Shared Services are structured and well communicated. The transactional HR services are mostly handled by Self Service Portal and Contact Center.

The HR function can operate as a high performance team due to the practices, training, tools, and leadership for their corresponding roles. The team has a strong culture of collaboration, priority management, and customer-centric mindset. The processes are set to provide an engaging employee experience.

HR Technology

HR solutions, processes, and services are supported by technology in order to optimize performance not only for HR but for the whole organization. HR teams should understand self-service and HR analytics technology, teach the business how to use it, and make it simple and efficient to operate. The organization selects and implements technology that provides easy to use data and information tools to line managers and employees. This not only improves business decision-making, but frees up HR teams to better advise, consult, and innovate with their client stakeholders. The roles, responsibilities, and interactions supported by technology are now critical to success.

Beyond the organization

Industry and social networks, organization’s customers, and the external market must be integrated within how HR operates.

HR ROI

HR function is able to link the people initiatives and services with the business goals, and also be able to determine the costs and benefits for the organization, determining not only qualitative but also quantitative/financial benefits.

Getting to high performance HR function is an important transition. The journey involves changing roles, increasing skills and capabilities, and redesigning the function to be “built for business purpose” as opposed to being “optimized to serve.”

A great opportunity

Let’s start by recognizing we have a great challenge in front, and at the same time a great opportunity.

According to recent Deloitte global survey:

  • 40% of companies mentioned their HR operations still have a “weak” impact on organizational success.
  • Only 20% of business executives believe HR is adequately planning for their company’s future talent needs

What about your company?, does it sounds familiar?. Do not feel overwhelmed, you are not alone and you just arrived to the right place. We can help your organization to address the most complex HR challenges, while productively and creatively delivering solutions of the highest possible value.

The need for agility

A changing business environment

In the uncertain and complex environment where businesses develop, agility has become essential for organizations to be able to adapt. World changes like technological advancements, new way of working, re-arrangement of markets and supply chains, pandemic and post-pandemic realities, etc. will continue having organizations to create, change or re-define their products/services and operating models.

HR is being challenged more and more for new talent solutions, new career models, new approaches for performance management, new models for work, new models for management. In some cases, these new solutions take several months to design and implement, and by the time they are being implemented, feeback from users, internal organization requirements, or market changes may cause the solution not useful or without the expected business impact. In other cases, the relation scope-time-cost-risk for the HR solutions is difficult to maintain if adjustments to projects are required when the project is in the mid and late stages of development and implementation. Usually, these scenarios end with an increase in time or cost to implement the solution.

A different approach

Organizations now more then ever, require a different approach for developing solutions and managing complexity. Here is where Agile mindset, principles, and management becomes so relevant. Agile allows organizations to respond faster to external changes, embrace requirements adjustments, manage scope-time-cost-risk relations, create a high-performance culture, motivate self-driven teams, and much more.

According to The Economist, CEOs define Agility as:

  • Rapid decision-making
  • A high-performance culture
  • Flexible management of teams
  • Transparent availability of information

From the Annual State of Agile Report, 2020 by Digital.ai, the organizations where Agile practices and mindset are set in place recognize the following benefits:

  • 70% increased ability to manage priorities for change
  • 65% better business alignment
  • 59% improved team morale
  • 58% increased productivity
MR Agile HR

HR Consulting Services

We help organizations to align the HR operating model, structure, people, practices and tools to truly impact the business goals, while defining and implementing the best employee experience fit to your organization.

HR Strategic Planning

HR Strategic Planning

Define the HR strategy that will support and leverage company’s business goals.

Agile HR

MR Agile HR

Help teams to apply Agile mindset and practices to their everyday work to solve complex business problems and deliver value at speed to their people and customers.

HR Transformation

HR Transformation

A systemic approach to rethinking and rechartering the HR function/department in the organization. the future of HR demands major shifts in mind-set, roles, capabilities, and digital enablers with reinvention at the core.

Digital HR

Digital HR Transformation

Develop your HR technology strategy, design your target employee experience, roadmap, and deliver improvement initiatives.

HR for SMEs

HR for Startups

Define the HR that best fit your company’s size and business challenges, and set the evolution you will have according to your business future stages.

Talent Solutions

Talent Solutions

Develop Talent solutions with the highest impact on your business:

  • Workforce Planning
  • Talent Acquisition
  • Talent Management
  • Talent Development
  • Succession Planning
  • Performance Management
  • Leadership Development

HR Strategic Planning

The challenge

Human Resources function has evolved from a focus on efficiency to an emphasis on leveraging business goals, in this sense, HR is challenged for delivering a more strategic portfolio of services and talent solutions.

Organizations now operate within a business environment characterized by rapid technological change, disruption, economic uncertainty and complexity, specially under the pandemic world situation

Strategic planning for 2021 and on cannot be fixed until next annual review, but be flexible responding to changes of the market, the society, value chain adjustments, and now health regulations more than ever before.

HR Strategic Planning

How we can help

Strategic planning is the process of identifying an organization's long-term goals and defining the best ways to achieve them.

HR professionals can have a key role, developing its capabilities and gaining a seat on the table trough really adding value and impacting the organizations.

We help organizations to formulate the HR strategy that will leverage business and people goals. Main products include:

  • Business strategy understanding
  • SWOAT analysis and people challenges definition
  • Define HR projects and services portfolio
  • Review the HR operating model
  • Prioritize investments and define ROI
  • If the case, define processes, technology and/or organizational structure
  • Leadership alignment, training and communication plans

The benefits

The benefits you could expect from HR Strategic Planning:

  • Full alignment of HR initiatives and services with business goals.
  • Critical success factors identification to secure the strategy implementation.
  • Financial analysis for your strategy implementation.
  • Improve communications and relations between labor and management.
  • Engaged HR team since it will be build with the team, not on the team, providing a sense of ownership.
  • Team and process ready to monitor market, technology, business and people relevant changes, so the initiatives can be updated accordingly.

MR Agile HR

The challenge

Business now operates within a market characterized by an ever-increasing level of complexity and profound technological change. A new type of organizational agility is required to quickly adapt and respond.

As organizations seek out agility and fundamentally rethink how they operate, the static frameworks of HR ‘best practice’ and one-size-fits-all are rapidly becoming out of date. Most of our HR processes and systems still reflect a traditional, command-and-control pyramid structure, and need to evolve to meet the needs of organizational agility.

Just like the business, it’s time for HR to embrace a more progressive and Agile way of working so we can begin to co-create the solutions to the complex workplace problems we face.

How we can help

Agile is a way of thinking that seeks alternatives to traditional project management by focusing on products, outcomes and value. Reduces Risk by using Incremental, iterative work cadences, known as “Sprints”.

  • An incremental approach with iterative phases.
  • Customer collaboration
  • Flexibility
  • Working solutions / minimum viable products (MVPs)
  • Maximum business value in minimum time

We help organizations to understand and implement Agile mindset and practices trough an incremental approach starting on pilot, refine, adopt, and finally scale in the HR function.

The main workstreams involve Operating model, Organizational design, Processes and practices, and Training.

Waterfall approach
Agile approach

The benefits

The main workstreams involve Operating model, Organizational design, Processes and practices, and Training.

  • 70% increased ability to manage priorities for change
  • 65% better business and HR alignment
  • 60% faster time to market
  • 59% improved team morale
  • 58% increased productivity

HR Transformation

The challenge

The need for HR transformation has evolved in recent years from a focus on productivity and efficiency to an emphasis on impact and strategic business partnering.

According to recent Global survey by Deloitte, 28% of executives believe HR is highly efficient and 85% of organizations feel the need to transform HR to meet new business requirements.

How we can help

HR Transformation is an integrated, aligned, innovative, and business-focused approach to redefining how HR work is done within an organization so that it helps the organization deliver on promises made to customers, investors, and other stakeholders, Dave Ulrich, HR Transformation, Building HR from the Outside In.

It is essential to spend more time and resources on strategic activities than on time-consuming, low value added activities. It is a question of balance in the HR activities, to serve the strategic agenda of the organization AND provide efficient operations.

We help organizations with the key aspects of HR Transformation, mind-set, roles, capabilities, and enablers. Key products include:

  • HR Operating  Model
  • HR organizational structure and capabilities
  • Processes and practices
  • HR Technology
  • Change management strategy for deployment 
    • Communication
    • Training
    • Leadership sponsorship 
HRT approach

The benefits

According to Deloitte, the difference between a below average HR performance versus a high-impact HR performance has a relevant correlation with business performance. Organizations where leaders recognize to have a high-impact HR performance, also are the ones that:

  • Adapt to market faster – 2.5x higher
  • Create new products/services more quickly – 2.4x higher
  • Operate efficiently/keeps costs lower – 2x higher
  • And more…

Digital HR

The challenge

The pandemic accelerated an already rapid technological change worldwide. According to McKinsey, 75% of people using digital channels for the first time indicate that they will continue to use them when things return to “normal”.

Most of the companies were not ready for the technological challenge. According to Gartner, 80% of organisations didn’t have the technology needed for HR to do their jobs effectively during the start of the COVID-19 pandemic, even though the majority of organisations had digital workplace programs in place.

The impact for the organizations has been strong, and now are taking actions on it. In the survey launched by Sunday Times, it was found that 79% of businesses increased their digital transformation budget this year.

How we can help

HR digital transformation is the process of changing operational HR processes to become automated and data-driven.

The goal of digital transformation in HR may be multifold:

  • To automate processes and reduce the time spent on repetitive tasks.
  • To maximize the employee experience.
  • To use the freed-up time to strategize and ultimately benefit the business bottom line.

We help organizations to define and implement the HR Digital Strategy that will optimize their HR operations while creating an engaging employee experience. Main products include:

  • Digital HR Strategy
  • HR service delivery model optimization
  • Employee experience design
  • People analytics

The benefits

Depending on the business and HR challenges and the defined digital strategy, the benefits of the Digital HR transformations can be:

Digital HR Transformation

HR for SMEs and Startups

The challenge

The term ‘SME’ is broad, including a wide range of organisations from a one-man band to a company of 250 staff which may look similar to a large organisation in terms of structure and process. And so the people management approaches adopted across this diversity of organisations will look very different.

Research by the Chartered Institute of Personnel and Development (CIPD) reveals that just 29% of micro companies (under 10 employees), only 47% of small businesses (10-50 staff) have even just one person in an HR role.

According to 360HR, 70% of SMEs handle HR tasks as side job, eventually consuming 25 to 35% of admin’s time.

Counterintuitively, HR can have a greater impact on small and mid-sized businesses than it does on large ones, as costly HR mistakes often have a comparatively bigger impact on smaller companies. Whether your business has a robust HR department or someone managing HR off the side of their desk, make sure to give HR the time and resources it deserves. The success of your company may very well ride on it.

How we can help

If you are a business owner or you have been entitled with the people management function, you may considerer options like:

  • Do it yourself
  • Contract outsourced HR services provider
  • Contract through an employer organization
  • Utilize HR consultants

We partner with business leaders to accompany the organization, define the operating model, define the services the organization will require, and how to provide and evolve those services during the different growth stages of the organization.

The evolutionary stages include the following tracks:

  • Organizational structure
  • Employee experience
  • Processes and services
  • Technology
  • Service providers
Organizational stages

The benefits

With our support gain the vision of the most relevant people topics to handle and the optimized way to face them according to the company size, business context, and budget challenges.

Talent Solutions

The challenge

2020 has been a year unlike any other. COVID-19 has forever left its mark on the way we live and work. In the short and mid terms, we need to start preparing for a post-COVID world. The Gartner 2021 HR Priorities Survey reveals the following top priorities for HR leaders in 2021.

HR Talent Priorities

Additionally, it is important to develop/continue developing the Talent solutions with the highest impact on your business like Workforce Planning, Performance Management, and Leadership development, between others.

How we can help

We help organizations to design and implement Talent solutions that leverage business strategy and create the best employee experience for each company.

Our talent solutions portfolio includes:

  • Organizational Design
  • Workforce Planning
  • Talent Acquisition
  • Talent Management
  • Talent Development
  • Succession Planning
  • Performance Management
  • Leadership Development

Each solution considers the organizational structure, the processes, and the technology that make the best fit for your organization.

The benefits

Our approach involves the use of an Agile for HR framework, where you can expect the following benefits:

  • To deliver incremental solutions with the highest value and the minimum cost.
  • To develop solutions that best fit for your individual organization and market context.
  • To generate strong self motivated teams.
  • To design solutions for the best employee experience involving multifunctional teams that will operate and use the processes and tools.

How we do it

All our solutions include:

Agile approach

Agile approach

We are strong believers and users of agile principles and mindset. We help your organization to understand and use agile concepts like incremental and constant value delivering, embrace and quickly adjust to market changes, evidence-based decision making, customer collaboration, maximum business value in minimum time, and much more.

Business strategy

Business strategy & market context review

It is relevant for us is to clearly understand what are the business goals, and the challenges for HR. Then this will help us to align, define and guide the solutions and decision making during the projects.

Customer centric

Customer centric

The employees, managers and final consumers are in the heart of our solutions. We will help you to identify and client-collaboratively define the best employee experience for your organization.

Diagnosis and Maturity model

Diagnosis and Maturity model

We help you to identify what are the strengths and opportunities in your organization according to the corresponding maturity model. With it, you have a clear view of where you are and where you want to reach within a defined scope of time, effort and resources.

Move to strategic

Move from transactional to strategic

It is hard to implement high level people services and projects when the HR team is overwhelmed with transactional activities. For us it is relevant to help you to optimize your resources, roles, structure, processes and technology in order to create the room that will allow HR to focus on more strategic and impactful business and people solutions.

Return On Investment ROI

HR Return On Investment (ROI)

It is complex for any organization to link HR initiatives with the corresponding business and financial impact. We take the challenge of providing qualitative and quantitative analysis of our solutions, so you can properly assess the financial requirement and impact of your strategies and projects.

Discover, inspire, grow

Transform your People function and let the team to become business leader's entrusted advisors.

Why us

We have more than 15 years of integral experience combining not only HR consulting services, but also implementing, leading and operating HR. So we perfectly know what is to be on the other side of the consulting.

We provide services to small, medium and big size companies. The industries we have work with include retail, services, bank, oil&gas, automotive, and tech.

More than trying to apply best practices, we go deeply in the understanding of your industry context, business goals and people challenges, and then design and develop the best solution for your organization.

We deal with the most complex but at the same time most impactful HR function and people solutions like Strategic people alignment, Operating models, Organizational Design, HR initiatives financial impact, Maturity models, etc.

We base our interventions on Agile principles and mindset which focus on delivering incremental constant value at the lowest cost, people centric, co-creation, flexibility, transparency and evidence based.

About us

We are a team of Human Resources experts with comprehensive global experience leveraging business goals through HR strategic planning and execution with practical, operational excellence, as well as collaborative approach.

We are an agile and collaborative team possessing strong combination of people leadership skills, business acumen, intellectual curiosity, technical expertise, and practical experience. Entrusted to serve as advisors to business and HR leaders with ability to develop HR solutions with strategic and high-level perspective of company, as well as to develop the better employee experience fit to your company.

We have more than 15 years of integral experience combining not only HR consulting services, but also implementing, leading and operating HR. So we perfectly know what is to be on the other side of the consulting.

Areas of expertise

  • HR Strategy
  • HR Transformation
  • HR Operational Excellence
  • HR Process Improvements
  • Workforce Planning
  • Talent Acquisition
  • Talent Management
  • Succession Planning
  • Performance Management
  • Leadership Development
  • Talent Development
  • HR Project Planning
  • HR Analytics
  • HR Technology Implementation
  • HR ROI analysis

Know the team

Jorge Guzman

Jorge Guzman

HR Transformation & Agile

Entrusted to serve as an advisor to senior leadership with ability to develop HR solutions with strategic and high-level perspective of company, as well as to be hands-on operationally. Known for developing high-performance teams. Jorge has led HR function and delivered consulting projects in Mexico, Latin America, US, Europe and Japan.

Sectors served: retail, services, bank, oil&gas and automotive.

Vanessa Vorgonio

Vanessa Vorgonio

Coach & Talent Management

Leading people and organizations to innovate and prosper, Vanessa has participated in various projects in Mexico and Latin America on Talent development, formation of high performance teams, leadership development, executive coaching and strategic planning.

Sectors served: finance, pharmaceutical, food, media, education, real estate, and retail.

Manuel Cordova

Manuel Córdova

Strategy & Operations

Strategy and operations, training and knowledge management; internal control (BSC, KPIS); re design and improvement of processes; supplier audit and development; transition and new certifications in ISO standards for management systems.

Sectors served: logistics, manufacturing, services, health, and government.

Let's talk

If you’d like to talk to our consulting team, call, email, message, or contact us via the form and we’ll get back to you shortly.

Location:

Miyapur, Hyderabad, Telangana,500047

Telephone:

+919398132203
Please enter at least 3 chars
Please enter a valid email
Please enter at least 8 chars of subject
Please write something for us